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Prestige Scotland fought off fierce competition to become the winner of the Excellence in Customer Service Awards at the annual Aberdeen & Grampian Chamber of Commerce Northern Star Business Awards last night, as a reward for their contribution to the hospitality industry.
Prestige Scotland's, part of Sodexo and one of the UK's largest event caterer and provider of corporate hospitality packages, entry was based on the customer service provided by Prestige Scotland at Aberdeen Football Club. From the traditional pie on a match day to fine dining and corporate events, Prestige Scotland has looked after every aspect of catering during their 15 year relationship with Aberdeen Football Club. Their ability to deliver consistently such a wide range of excellent services to players, staff and AFC clients earned the company the award, and has meant that the contract at Aberdeen Football Club has recently been extended for a further 3 years. Lynne Duncan, sales and marketing manager at Aberdeen Football Club, said: "AFC has been catered for by Prestige Scotland for over 15 years now and they continue to deliver a first class service to our staff and clients on a daily basis. From match day hospitality to conference and banqueting, every member of the Prestige team strives to go the extra mile, ensuring the food and service on offer to our clients is of a consistently high standard. "They show great dedication and act in an extremely professional manner from conception to conclusion of each and every event. We know how happy our clients are with the service Prestige and ourselves provide because they tell us in a questionnaire at the end of every season." In less than one year after introducing a new conference and banqueting service to ensure that an essential system of operation standards is implemented, the "Success Guaranteed" concept delivered a 44% increase in conference and events business for the unit, most of which was repeat business from satisfied customers. Joining Prestige Scotland in the line up of finalists in the Customer Service category, sponsored by Fergus & Glover, was iicorr Limited andBAA Aberdeen. On receiving this award Alyson Cawley, managing director for Prestige Scotland commented: "This is a great achievement for Prestige Scotland and the team at Aberdeen Football Club. It is a real honour to be recognised, especially given the competition and the number of dedicated and great people there are in the industry."
Set in the stunning parkland of Burghley House, the Land Rover Burghley Horse Trials offers that elusive ‘something different’ at one of Britain’s favourite events. Thursday 2nd - Sunday 5th September, 2010
Back of the net! With Newcastle United back where it belongs in the Premier League, now's the time to get on board with the winning team by holding your next meeting, conference or event at Newcastle's own St James' Park